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Overview

Logs provide real-time monitoring of email activity and webhook events to help debug email delivery issues and track campaign performance.

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Log Types

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Messages Tab

  • Email Events: Track delivery, opens, clicks, bounces, and complaints
  • Real-Time Updates: Events appear immediately as they occur
  • Email Provider Data: Direct feedback from your configured email providers
Messages logs screenshot

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Email Provider Webhooks Tab

  • Raw Payloads: Stores the complete, unmodified webhook data from email providers
  • Real-Time Processing: Webhooks processed immediately upon receipt
  • Provider Integration: Data from Mailgun, Amazon SES, Postmark, etc.

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Event Updates

Email events are updated in real-time as email provider webhooks are received:
  • Delivered: Email successfully delivered to recipient
  • Opened: Recipient opened the email
  • Clicked: Recipient clicked a link in the email
  • Bounced: Email delivery failed
  • Complained: Recipient marked email as spam
Webhooks logs screenshot

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Filtering Options

Filter logs by multiple criteria:
  • Status: Filter by delivery status (delivered, bounced, etc.)
  • Email: Search by specific recipient email address
  • Template: Filter by email template used
  • Broadcast: Filter by specific broadcast campaign

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Debugging Email Issues

Logs are essential for troubleshooting email provider problems:
  • Delivery Failures: Identify bounced emails and reasons
  • Provider Issues: Spot patterns in webhook failures
  • Performance Monitoring: Track open and click rates
  • Real-Time Debugging: Immediate feedback on email sending issues